FAQ

How can I order?

You simply click on the "Add to Cart" button after choosing the products you want, and then when you're done, you click on the "Cart" icon in the upper right of the screen. After that, you click on the "Checkout", and fill in your details to finalize the order

Are my payments secure?

Yes, 100% secure

  • We accept credit card payments using one of the most trusted payment gateways, and the cards information are never stored.
  • We also use the services of the world leader in protecting websites (McAfee). So the website is secure at all times

How long does shipping take ?

  • 99% of orders will be sent within a handling period of 1 to 3 business days
  • To allow allow delivery worldwide, and very competitive prices, we can't unfortunately provide super fast shipping. Delivery time is from 2 to 6 weeks, and It can be more for certain countries

Can I track my order?

Yes, you can track your order by entering your order number, and e-mail in the page "Order Lookup"

Where can I find a discount code?

We send out discount codes regularly to those who are subscribed to our email list. If you wish to subscribe, scroll to the bottom of the page and enter your email.

How do I receive multiple item order?

If you order several products, each one will be sent in a separate package (in most cases).